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FAQ

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Find answers to Frequently Asked Questions
Jackson Whitham and Ethan Woods
How do I contact HTOC?
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Can I still fax a booking request to HTOC?
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What hours does HTOC operate?
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What web browser should I be using?
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Who can use the PTS Customer Portal?
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How can I escalate a complaint/concern?
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Can two or more patients travel together on a private hire?
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Can I make a booking to take a patient to ED?
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How can I find out about the different Transfer Categories?
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Do you have a user guide for the PTS Customer Portal?
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Other Categories

PTS Customer Portal
Find answers to your questions relating to the PTS Customer Portal.
14 articles and and other
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PTS Service Delivery
Find information relating to Patient Transfer Services.
12 articles and other
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Known Issues
Known issues with the PTS Customer Portal
1 article and other
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